Kami experienced a major incident on July 5, 2022 affecting Kami Canvas Integration, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 05, 2022, 09:16 PM UTC
We are seeing issues with the creation of assignments with the Kami Canvas integration where after selecting the file the process becomes stuck at a "Retrieving content..." screen. This appears to be caused by an issue with Canvas and we are investigating further.
- identified Jul 05, 2022, 11:14 PM UTC
We've confirmed that this is a canvas issue which is also affecting other integrated apps. We have informed Canvas of the issue - if you are experiencing this, please also submit a support ticket with them.
- monitoring Jul 07, 2022, 04:51 AM UTC
The Canvas issue seems to have been resolved not too long ago. After multiple tests on our end, we have determined that it is safe to move this incident as "Resolved". We appreciate your patience and understanding with this incident.
- resolved Jul 07, 2022, 04:53 AM UTC
The Canvas issue seems to have been resolved not too long ago. After multiple tests on our end, we have determined that it is safe to move this incident as "Resolved". We appreciate your patience and understanding with this incident.