Kami experienced a critical incident on May 29, 2023 affecting API and Uploads and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
APIUploadsKami FrontendKami Canvas IntegrationKami Schoology IntegrationKami Microsoft Integration
Update timeline
- investigating May 29, 2023, 02:25 AM UTC
We are currently investigating a major issue that caused the Kami API and Web app to be inaccessible right now.
- monitoring May 29, 2023, 02:31 AM UTC
A fix has been implemented and is looking like it has solved most of the issues with the exception of tools.kamihq.com, which covers our Split & Merge, Text Recognition, and Header & Bates. We expect this tools service to be back online soon.
- resolved May 29, 2023, 02:42 AM UTC
This incident has been resolved fully. Thank you for your patience and apologies for the slight disruption of services.