Kami experienced a major incident on November 11, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 13, 2023, 12:55 AM UTC
During an update to our Production Database, a Google update rolled out that caused several Database nodes to restart, but not turn back on effectively. This caused an issue where due to the lowered capacity, several Kami Services were slowed, or stopped working, including: Sign-up/Login Loading Files from Google Drive, OneDrive, or the device's local Storage Creating Kami Assignments through the LMS integrations Saving annotations Turning in Assignments. The issue has now been resolved, and all services have been restored.