Kami incident

Kami Questions Export Issue

Minor Resolved View vendor source →

Kami experienced a minor incident on December 28, 2023 affecting Kami Frontend, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 28, 2023, 07:27 PM UTC
Resolved
Dec 29, 2023, 11:05 PM UTC
Duration
1d 3h
Detected by Pingoru
Dec 28, 2023, 07:27 PM UTC

Affected components

Kami Frontend

Update timeline

  1. identified Dec 28, 2023, 07:27 PM UTC

    We've been informed that several users are experiencing issues with students being unable to see Kami Questions annotations when Opening assignments. The issue was caused by an update done before Christmas that changed how those annotations were exported, meaning they would not show correctly on new copies of the file. Our Developers have identified the issue now, and we are working on a fix that should be released by EOD today. If you have any questions or concerns, please reach out to [email protected]

  2. resolved Dec 29, 2023, 11:05 PM UTC

    The fix for the bug preventing Kami questions from displaying correctly has now been released and they should be working as expected. If you are still experiencing any issues, please update the page using the link here: https://web.kamihq.com/web/update_app.html and if the issue persists, please reach out to [email protected]. Thank for your patience while we've sorted this all out!