KACE incident

Service Disruption - Appliance Service

Critical Resolved View vendor source →

KACE experienced a critical incident on March 10, 2022 affecting Appliance Service, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 03:00 PM UTC
Resolved
Mar 11, 2022, 08:03 PM UTC
Duration
1d 5h
Detected by Pingoru
Mar 10, 2022, 03:00 PM UTC

Affected components

Appliance Service

Update timeline

  1. identified Mar 11, 2022, 05:12 PM UTC

    We are currently investigating a major service disruption and will make more information available soon.

  2. identified Mar 11, 2022, 05:12 PM UTC

    A database server experienced a hardware failure and we are working on restoring the service.

  3. resolved Mar 11, 2022, 08:03 PM UTC

    This incident has been resolved.