KACE incident

Slow response time in East US data center

Minor Resolved View vendor source →

KACE experienced a minor incident on August 8, 2024 affecting Web Console, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 07:11 PM UTC
Resolved
Aug 08, 2024, 09:29 PM UTC
Duration
2h 18m
Detected by Pingoru
Aug 08, 2024, 07:11 PM UTC

Affected components

Web Console

Update timeline

  1. investigating Aug 08, 2024, 07:11 PM UTC

    We are currently investigating longer-than-expected response times in the East US data center. We will update here once the issue has been identified and resolved.

  2. resolved Aug 08, 2024, 09:29 PM UTC

    The issue has been identified and resolved. Performance should be back to expected levels now.