KACE incident

KACE Cloud - Possible Performance Issues

Minor Resolved View vendor source →

KACE experienced a minor incident on October 15, 2025 affecting Web Console and Device Communications, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 07:35 PM UTC
Resolved
Oct 15, 2025, 09:48 PM UTC
Duration
2h 13m
Detected by Pingoru
Oct 15, 2025, 07:35 PM UTC

Affected components

Web ConsoleDevice Communications

Update timeline

  1. investigating Oct 15, 2025, 07:35 PM UTC

    Our automated systems have detected possible performance issues with one or more services. We're currently investigating and will make more information available soon.

  2. monitoring Oct 15, 2025, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2025, 09:48 PM UTC

    This incident has been resolved.