KACE incident

KACE Appliance Service outage

Critical Resolved View vendor source →

KACE experienced a critical incident on February 13, 2026 affecting Appliance Service and Appliance Mobile Notifications, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 04:00 PM UTC
Resolved
Feb 13, 2026, 07:27 PM UTC
Duration
3h 26m
Detected by Pingoru
Feb 13, 2026, 04:00 PM UTC

Affected components

Appliance ServiceAppliance Mobile Notifications

Update timeline

  1. identified Feb 13, 2026, 04:00 PM UTC

    All KACE appliance services are experiencing an outage due to expired certificates. We are working to correct this issue ASAP and will update this page when the issue has been resolved.

  2. identified Feb 13, 2026, 04:07 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 13, 2026, 07:27 PM UTC

    This incident has been resolved.