k-ID experienced a minor incident on February 19, 2026 affecting Compliance Studio, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Compliance Studio
Update timeline
- investigating Feb 19, 2026, 04:58 PM UTC
The external service we use for logging into Compliance Studio is experiencing an incident. This is affecting the ability to login to compliance studio. If already logged in, everything is working normally.
- identified Feb 19, 2026, 05:31 PM UTC
The issue is from the service we use for managing sessions in Compliance Studio. They've shipped some fixes, so login is working better. Although they're not seeing full recovery yet. We're continuing to monitor.
- monitoring Feb 19, 2026, 06:38 PM UTC
The upstream service has resolved the issue on their end. We're monitoring to make sure they stay stable.
- resolved Feb 19, 2026, 06:53 PM UTC
This incident has been resolved.