Junction experienced a major incident on July 17, 2025 affecting Provider Health - Europe (Fitbit), lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Provider Health - Europe (Fitbit)
Update timeline
- investigating Jul 17, 2025, 11:43 AM UTC
We’re currently experiencing an interruption with the Fitbit API and are actively monitoring the situation. Impact: users can’t connect new Fitbit accounts. no new Fitbit data is currently being ingested. Data processing will catch up automatically once the service is restored.
- resolved Jul 17, 2025, 03:00 PM UTC
Fitbit has officially marked the incident as resolved on Web API.