Jostle US incident

Search failures

Minor Resolved View vendor source →

Jostle US experienced a minor incident on March 2, 2022, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2022, 09:10 PM UTC
Resolved
Mar 03, 2022, 01:28 AM UTC
Duration
4h 18m
Detected by Pingoru
Mar 02, 2022, 09:10 PM UTC

Update timeline

  1. investigating Mar 02, 2022, 09:10 PM UTC

    We are currently experiencing an issue with some parts of search on this platorm. We are investigating. investigating preformance issue in search feature

  2. investigating Mar 02, 2022, 10:27 PM UTC

    We are currently experience performance issue with our search engine. Quick search and @mention functionalities may be affected and either slow or inoperative.

  3. investigating Mar 02, 2022, 10:57 PM UTC

    We now understand the root of the problem. In order to restore performance we will need to rebuild the quick search indices. We expect this process to be complete around 16:30 PST and will update by then.

  4. resolved Mar 03, 2022, 01:28 AM UTC

    Closing Maintenance