Jostle US incident

Uploading files and attachments is not working

Notice Resolved View vendor source →

Jostle US experienced a notice incident on October 19, 2023, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 04:25 PM UTC
Resolved
Oct 19, 2023, 04:55 PM UTC
Duration
29m
Detected by Pingoru
Oct 19, 2023, 04:25 PM UTC

Update timeline

  1. investigating Oct 19, 2023, 04:25 PM UTC

    Files currently cannot be uploaded to Library, and attachments cannot be uploaded to other parts of the platform. We are working to further understand and solve the problem with the underlying data centre service.

  2. resolved Oct 19, 2023, 04:55 PM UTC

    This is resolved. We continue to monitor the situation.