Jostle US incident

Jostle issue

Minor Resolved View vendor source →

Jostle US experienced a minor incident on June 18, 2024, lasting 14d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 05:40 PM UTC
Resolved
Jul 03, 2024, 03:45 AM UTC
Duration
14d 10h
Detected by Pingoru
Jun 18, 2024, 05:40 PM UTC

Update timeline

  1. investigating Jun 18, 2024, 05:40 PM UTC

    We are currently investigating some loss of functionality on the platform.Some users are experiancing problems uploading files to Jostle when using Chrome. While we are investigating the work around is to use another browser (e.g. Edge). We would appreciate if you would let us know at [email protected] and please tell us if you know if ithers in your organization are having similar issues. Sorry for the inconvience.

  2. identified Jun 26, 2024, 06:08 PM UTC

    We have traced the issue to some changes in Chrome and now have a fix in QA, with expected deploy early week of July 2.

  3. resolved Jul 03, 2024, 03:45 AM UTC

    Resolved with the nettle-mn deploy