Jostle EU incident

Reduced document handling capabilities

Minor Resolved View vendor source →

Jostle EU experienced a minor incident on December 2, 2018, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2018, 11:32 PM UTC
Resolved
Dec 03, 2018, 06:01 AM UTC
Duration
6h 28m
Detected by Pingoru
Dec 02, 2018, 11:32 PM UTC

Update timeline

  1. investigating Dec 02, 2018, 11:32 PM UTC

    Our document storage manager Citrix is experiencing some performance issues. Access to attachments and library files may be affected.

  2. resolved Dec 03, 2018, 06:01 AM UTC

    Jostle's platform is available again.