Jostle EU experienced a minor incident on April 30, 2026 affecting AWS ec2-eu-west-1, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
AWS ec2-eu-west-1
Update timeline
- investigating Apr 30, 2026, 05:33 PM UTC
Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
- investigating Apr 30, 2026, 05:52 PM UTC
We are continuing to investigate this issue.
- identified May 01, 2026, 10:41 PM UTC
The team has found and fixed this bug. The fix will arrive with an update that will arrive this weekend. Thanks for your patience. This was a tricky one to find and sort. Brad
- resolved May 02, 2026, 09:25 PM UTC
Closing Maintenance