Jobylon incident

Candidates stopped from applying when phone number was required

Notice Resolved View vendor source →

Jobylon experienced a notice incident on January 6, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2021, 12:00 AM UTC
Resolved
Jan 06, 2021, 12:00 AM UTC
Duration
Detected by Pingoru
Jan 06, 2021, 12:00 AM UTC

Update timeline

  1. resolved Jan 13, 2021, 02:46 PM UTC

    On the 6/1 candidates applying to jobs that required a phone number, was being stopped from applying. This was due to a JavaScript file only partially uploaded during the release process. When this was discovered, the faulty JavaScript file was re-uploaded and the issue was resolved.

  2. postmortem Jan 13, 2021, 02:46 PM UTC

    To prevent this from happening again, we will update our synthetic testing to include this scenario.