Jobvite incident

Intelligent Messaging and Canvas is currently down

Critical Resolved View vendor source →

Jobvite experienced a critical incident on June 9, 2025 affecting Canvas, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 06:56 PM UTC
Resolved
Jun 09, 2025, 08:57 PM UTC
Duration
2h
Detected by Pingoru
Jun 09, 2025, 06:56 PM UTC

Affected components

Canvas

Update timeline

  1. investigating Jun 09, 2025, 06:56 PM UTC

    We are aware of an issue affecting the availability of Intelligent Messaging. Our Engineers are actively investigating the issue.

  2. identified Jun 09, 2025, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 09, 2025, 08:36 PM UTC

    A fix has been implemented as of 4:20 EDT and we are monitoring the results

  4. resolved Jun 09, 2025, 08:57 PM UTC

    This incident has been resolved.