Jobvite Delays - Email Delivery

Update timeline

1. investigating Mar 12, 2026, 07:21 PM UTC

   We are investigating an issue affecting the sending of emails from the Jobvite platform. Users may experience delays in the delivery of emails triggered through the application Next update: 5 pm ET or sooner.

2. identified Mar 12, 2026, 07:33 PM UTC

   We have identified the root cause affecting Email delivery and we are working with our AWS partner to mitigate the issue. Next update: 5 pm ET or sooner

3. monitoring Mar 12, 2026, 08:25 PM UTC

   Mitigation steps have been applied, and email service functionality is returning to normal. Any new emails triggered should be sent without issue, and our teams are working to ensure the successful delivery of any emails processed during the initial incident. Next update: 7 pm ET or upon resolution.

4. monitoring Mar 12, 2026, 11:06 PM UTC

   Email service maintains stability, and new emails triggered will continue to be sent without issue Our teams are still working to ensure the successful identification and delivery of any emails processed during the initial incident. Next update: 7:30 am ET or sooner if fully resolved.

5. resolved Mar 13, 2026, 11:05 AM UTC

   This incident has been resolved. All delayed emails have been successfully reprocessed, and new emails continue to be processed successfully. An RCA will be provided within 7-10 business days.