Jobvite incident

Data Processing Delays - Reporting Tools Affected

Minor Resolved View vendor source →

Jobvite experienced a minor incident on December 5, 2023 affecting Reporting, lasting 18h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 12:23 AM UTC
Resolved
Dec 05, 2023, 06:34 PM UTC
Duration
18h 11m
Detected by Pingoru
Dec 05, 2023, 12:23 AM UTC

Affected components

Reporting

Update timeline

  1. monitoring Dec 05, 2023, 12:23 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. We have identified the problem and are reloading historical data since 12/1 and no data has been lost. We will continue to monitor the issue as data is re-indexed to Analytics.

  2. resolved Dec 05, 2023, 06:34 PM UTC

    This incident has been resolved.