Jobvite incident

Apply Workflow

Major Resolved View vendor source →

Jobvite experienced a major incident on December 8, 2023 affecting Apply, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 10:29 PM UTC
Resolved
Dec 08, 2023, 11:46 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 08, 2023, 10:29 PM UTC

Affected components

Apply

Update timeline

  1. investigating Dec 08, 2023, 10:29 PM UTC

    We are in process of investigating an issue where candidates are being prevented from selecting question answers and are unable to complete job applications.

  2. identified Dec 08, 2023, 10:46 PM UTC

    We have root caused the issue and are working on a fix. In the short term we have to bring apply down while we make the fix.

  3. identified Dec 08, 2023, 11:25 PM UTC

    The Apply workflow has been re-enabled and we are working to resync apply questions.

  4. identified Dec 08, 2023, 11:40 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Dec 08, 2023, 11:46 PM UTC

    This issue is now resolved and we have resynced apply questions. If you integrate with Peoplesoft please process a resync of apply questions from Peoplesoft.