Jobvite incident

Data not loading in Analytics

Critical Resolved View vendor source →

Jobvite experienced a critical incident on March 19, 2025 affecting Reporting, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 06:11 PM UTC
Resolved
Mar 19, 2025, 08:04 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 19, 2025, 06:11 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Mar 19, 2025, 06:11 PM UTC

    Data is not loading for multiple reports in ATS Analytics. We are actively investigating this issue.

  2. identified Mar 19, 2025, 06:19 PM UTC

    We are aware of an issue affecting the loading of data for multiple reports in ATS Analytics. This is due to a service interruption with one of our 3rd party vendors. Our teams are working with the vendor to get services restored as soon as possible.

  3. resolved Mar 19, 2025, 08:04 PM UTC

    The issue has been identified and resolved. Reports should now be loading as expected.