Jobvite experienced a minor incident on June 5, 2024 affecting ATS - Candidates and Canvas, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
ATS - CandidatesCanvas
Update timeline
- monitoring Jun 05, 2024, 02:01 AM UTC
We have identified an issue resulting in a significant delay of text messages to candidates. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences
- monitoring Jun 05, 2024, 02:02 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 05, 2024, 02:43 AM UTC
The candidate messaging delay issue has now been resolved. The incident started at 7:00 PM EST and ended as of 9:45 PM EST. There should be no further impact at this time.