Jobvite incident

Analytics - Custom fields not populating within reports

Major Resolved View vendor source →

Jobvite experienced a major incident on February 3, 2025 affecting Reporting, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 07:00 AM UTC
Resolved
Feb 03, 2025, 02:28 PM UTC
Duration
7h 28m
Detected by Pingoru
Feb 03, 2025, 07:00 AM UTC

Affected components

Reporting

Update timeline

  1. investigating Feb 03, 2025, 07:00 AM UTC

    We are currently investigating this issue.

  2. identified Feb 03, 2025, 12:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 03, 2025, 01:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 03, 2025, 02:28 PM UTC

    This incident has been resolved. An RCA will be added as soon as it is available.