JobTeaser incident

Statistics Module is currently unavailable

Critical Resolved View vendor source →

JobTeaser experienced a critical incident on October 7, 2024 affecting Statistics, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 10:43 AM UTC
Resolved
Oct 10, 2024, 02:04 PM UTC
Duration
3d 3h
Detected by Pingoru
Oct 07, 2024, 10:43 AM UTC

Affected components

Statistics

Update timeline

  1. investigating Oct 07, 2024, 10:43 AM UTC

    We are currently investigating an issue related to our Statistics Module.

  2. identified Oct 07, 2024, 12:24 PM UTC

    The root cause of the issue has been identified, and a temporary fix has been implemented to restore access to the Statistics Module for existing users. However, please note that new users will not be able to access or interact with the Statistics Module at this time. We are actively working on a permanent solution.

  3. resolved Oct 10, 2024, 02:04 PM UTC

    A solution has been implemented which has successfully restored proper access to the Statistics Module. The incident is concluded.