JobTeaser incident

Communication Module is down - Mailjet Incident

Critical Resolved View vendor source →

JobTeaser experienced a critical incident on September 30, 2025 affecting Email Campaign, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 01:41 PM UTC
Resolved
Oct 02, 2025, 10:25 AM UTC
Duration
1d 20h
Detected by Pingoru
Sep 30, 2025, 01:41 PM UTC

Affected components

Email Campaign

Update timeline

  1. investigating Sep 30, 2025, 01:41 PM UTC

    There is an ongoing incident on Mailjet side that prevents the Communication Module from connecting, thus making it unusable.

  2. monitoring Oct 01, 2025, 10:38 AM UTC

    A fix has been implemented on Mailjet's side and they are monitoring the results. The Module should be now restored, however some users might still experience issues.

  3. resolved Oct 02, 2025, 10:25 AM UTC

    The incident has been resolved on Mailjet's side.