Jira Software experienced a major incident on July 15, 2025 affecting Viewing content, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Viewing content
Update timeline
- investigating Jul 15, 2025, 01:26 AM UTC
We are aware of some users experiencing errors when attempting to load pages within Jira such as Your Work, Projects and Settings. Our team is investigating with urgency and we will provide an update as soon as possible.
- resolved Jul 15, 2025, 02:00 AM UTC
Our team identified an issue that was intermittently causing pages to load as blank for some users between 00:22 UTC and 01:45 UTC. Our team has now deployed a fix and this issue is resolved. We apologise for any inconvenience caused by this issue.