Jira Work Management incident

Jira dashboards and gadgets not loading

Major Resolved View vendor source →

Jira Work Management experienced a major incident on November 5, 2024 affecting Viewing content and Create and edit, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 10:11 AM UTC
Resolved
Nov 05, 2024, 12:09 PM UTC
Duration
1h 58m
Detected by Pingoru
Nov 05, 2024, 10:11 AM UTC

Affected components

Viewing contentCreate and edit

Update timeline

  1. investigating Nov 05, 2024, 10:11 AM UTC

    We are investigating issues with gadgets and pages not loading for some customers. We will provide updates here soon.

  2. resolved Nov 05, 2024, 12:09 PM UTC

    Between 05:00 UTC to 11:20 UTC, we experienced problems with dashboards and gadgets not loading for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.