Jira Product Discovery incident

Automation for Jira email address handling failures

Notice Resolved View vendor source →

Jira Product Discovery experienced a notice incident on February 2, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 08:53 AM UTC
Resolved
Feb 02, 2024, 08:53 AM UTC
Duration
—
Detected by Pingoru
Feb 02, 2024, 08:53 AM UTC

Update timeline

  1. resolved Feb 02, 2024, 08:53 AM UTC

    Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart values, which resulted in rule executions failing for some customers using Automation for Jira - JSW, JSM, JWM, JPD. The issue has been resolved and the service is operating normally.