Jira Product Discovery incident

Admin Portal Feature Access Issue

Notice Resolved View vendor source →

Jira Product Discovery experienced a notice incident on April 3, 2024, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 09:50 AM UTC
Resolved
Apr 03, 2024, 10:22 AM UTC
Duration
32m
Detected by Pingoru
Apr 03, 2024, 09:50 AM UTC

Update timeline

  1. identified Apr 03, 2024, 09:50 AM UTC

    We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.

  2. resolved Apr 03, 2024, 10:22 AM UTC

    Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.