Jira Product Discovery incident

Error responses across multiple Cloud products

Notice Resolved View vendor source →

Jira Product Discovery experienced a notice incident on June 3, 2024, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 11:11 PM UTC
Resolved
Jun 04, 2024, 12:35 AM UTC
Duration
1h 24m
Detected by Pingoru
Jun 03, 2024, 11:11 PM UTC

Update timeline

  1. identified Jun 03, 2024, 11:11 PM UTC

    We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.

  2. resolved Jun 04, 2024, 12:35 AM UTC

    Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.