Jira Product Discovery incident

Performance issues with JPD.

Minor Resolved View vendor source →

Jira Product Discovery experienced a minor incident on September 16, 2024 affecting Open projects and Create and delete fields and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 10:39 AM UTC
Resolved
Sep 16, 2024, 02:39 PM UTC
Duration
3h 59m
Detected by Pingoru
Sep 16, 2024, 10:39 AM UTC

Affected components

Open projectsCreate and delete fieldsAdd/view data points ("Capture")

Update timeline

  1. investigating Sep 16, 2024, 10:39 AM UTC

    We have identified an issue wherein JPD is not loading or is loading very slow. We have started to investigate the issue and will provide further updates shortly.

  2. investigating Sep 16, 2024, 11:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2024, 02:39 PM UTC

    The issue has been mitigated and JPD is operational now.