Jira Product Discovery incident

Some customers can't create team-managed projects

Notice Resolved View vendor source →

Jira Product Discovery experienced a notice incident on October 16, 2024, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 02:04 AM UTC
Resolved
Oct 16, 2024, 03:09 AM UTC
Duration
1h 5m
Detected by Pingoru
Oct 16, 2024, 02:04 AM UTC

Update timeline

  1. investigating Oct 16, 2024, 02:04 AM UTC

    Some customers are getting an error when trying to create team-managed Jira projects (Jira, Jira Work Management, Jira Service Management, Jira Product Discovery). We are currently investigating this and we will continue to share further updates.

  2. resolved Oct 16, 2024, 03:09 AM UTC

    Between 2300 14 October to 0200 16 October, we experienced an outage affecting Team Managed Project creation for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.