Jira Product Discovery incident

previews are not available in some cases

Notice Resolved View vendor source →

Jira Product Discovery experienced a notice incident on November 22, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 04:22 PM UTC
Resolved
Nov 22, 2024, 04:22 PM UTC
Duration
—
Detected by Pingoru
Nov 22, 2024, 04:22 PM UTC

Update timeline

  1. resolved Nov 22, 2024, 04:22 PM UTC

    Between 07:50 UTC to 11:31 UTC, some customers experienced previews of attachments unavailable for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.