Jira Product Discovery incident

Small cohort of customers are unable to access JPD

Major Resolved View vendor source →

Jira Product Discovery experienced a major incident on June 23, 2025 affecting Open projects and Create and delete fields and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 12:42 PM UTC
Resolved
Jun 23, 2025, 01:25 PM UTC
Duration
42m
Detected by Pingoru
Jun 23, 2025, 12:42 PM UTC

Affected components

Open projectsCreate and delete fieldsAdd/view data points ("Capture")

Update timeline

  1. investigating Jun 23, 2025, 12:42 PM UTC

    We are investigating reports of Jira Product Discovery being unavailable for a small cohort of customers.

  2. resolved Jun 23, 2025, 01:25 PM UTC

    The small cohort of Jira Product Discovery customers no longer face any issues in accessing their JPD Sites. We are implementing measures to prevent similar issues from occurring in the future.