Jira Core experienced a critical incident on May 27, 2025 affecting Administration, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Administration
Update timeline
- investigating May 27, 2025, 06:53 AM UTC
We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.
- monitoring May 27, 2025, 07:33 AM UTC
The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.
- resolved May 27, 2025, 07:56 AM UTC
The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.