Jira Core incident

Automation limits are incorrect for some Cloud customers

Minor Resolved View vendor source →

Jira Core experienced a minor incident on November 5, 2024 affecting Automation for Jira, lasting 20h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 12:43 PM UTC
Resolved
Nov 06, 2024, 08:46 AM UTC
Duration
20h 2m
Detected by Pingoru
Nov 05, 2024, 12:43 PM UTC

Affected components

Automation for Jira

Update timeline

  1. investigating Nov 05, 2024, 12:43 PM UTC

    We are investigating issues with incorrectly set automation limits for some customers and will provide updates here soon.

  2. resolved Nov 06, 2024, 08:46 AM UTC

    Between 04/Nov/24 11:30 PM UTC to 05/Nov/24 10:47 AM UTC, we experienced problems with the automation limits for some Cloud customers for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.