Jira Core incident

Issues with 403 user authentication errors across Atlassian products

Notice Resolved View vendor source →

Jira Core experienced a notice incident on March 4, 2025 affecting Authentication and User Management, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 07:31 AM UTC
Resolved
Mar 04, 2025, 07:31 AM UTC
Duration
—
Detected by Pingoru
Mar 04, 2025, 07:31 AM UTC

Affected components

Authentication and User Management

Update timeline

  1. resolved Mar 04, 2025, 07:31 AM UTC

    We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.