Jira Core incident

Degraded performance detected in Jira, Jira Work Management and Jira Service Management Issue View experience

Minor Resolved View vendor source →

Jira Core experienced a minor incident on March 7, 2025 affecting Viewing content and Create and edit and 1 more component, lasting 9h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 05:11 AM UTC
Resolved
Mar 07, 2025, 02:44 PM UTC
Duration
9h 33m
Detected by Pingoru
Mar 07, 2025, 05:11 AM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Mar 07, 2025, 05:11 AM UTC

    We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management. Our team is investigating this issue.

  2. investigating Mar 07, 2025, 10:08 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 07, 2025, 02:44 PM UTC

    A mitigation for the performance issues has been implemented and this incident is now resolved.