Jira Core incident

Some customers are experiencing an issue viewing Team field in Jira issue view

Major Resolved View vendor source →

Jira Core experienced a major incident on March 24, 2025 affecting Viewing content and Create and edit and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 05:07 PM UTC
Resolved
Mar 24, 2025, 05:56 PM UTC
Duration
48m
Detected by Pingoru
Mar 24, 2025, 05:07 PM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Mar 24, 2025, 05:07 PM UTC

    We are investigating reports of users being unable to view and assign the team field value from the issue view for some Jira Work Management, Jira Service Management, and Jira customers.

  2. resolved Mar 24, 2025, 05:56 PM UTC

    Between March 21, 2025 17:00 UTC and March 24, 2025 17:39 UTC, some customers were not able to view and assign the team field value from the issue view in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.