Jam incident

Login page issue causing Jam not to load.

Minor Resolved View vendor source →

Jam experienced a minor incident on August 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 05:14 PM UTC
Resolved
Aug 29, 2025, 05:14 PM UTC
Duration
Detected by Pingoru
Aug 29, 2025, 05:14 PM UTC

Update timeline

  1. resolved Aug 29, 2025, 05:14 PM UTC

    Type: Incident Duration: 1 hour and 40 minutes Affected Components: Instant replay, GitHub integration, Website, Asana integration, Linear integration, Jira integration, Slack integration, Video, Screenshot, Azure Integration, Chrome extension, API, SSO Aug 29, 17:14:03 GMT+0 - Identified - We are currently investigating this incident. Users will not be able to login at this time. We are hoping this will be resolved quickly. Aug 29, 18:15:10 GMT+0 - Resolved - This incident has been resolved and we are monitoring for any changes. Aug 29, 18:15:48 GMT+0 - Monitoring - We have implemented a fix and Jam should be operational again. We will continue to monitor the situation Aug 29, 18:54:22 GMT+0 - Resolved - This incident has been resolved, and we will continue to monitor.