Jam experienced a minor incident on October 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 02, 2025, 08:32 PM UTC
Type: Incident Duration: 1 hour and 47 minutes Affected Components: API Oct 2, 22:18:38 GMT+0 - Resolved - This incident has been resolved. Oct 2, 20:32:04 GMT+0 - Investigating - We are currently investigating an outage using the Intercom integration. Oct 2, 21:51:22 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 2, 20:32:21 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 2, 21:50:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.