Jam incident

Customers will experience issue saving Jams and visiting the dashboard.

Minor Resolved View vendor source →

Jam experienced a minor incident on October 30, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:05 PM UTC
Resolved
Oct 30, 2023, 08:05 PM UTC
Duration
—
Detected by Pingoru
Oct 30, 2023, 08:05 PM UTC

Update timeline

  1. resolved Oct 30, 2023, 08:05 PM UTC

    Type: Incident Duration: 26 minutes Affected Components: Website Oct 30, 20:05:07 GMT+0 - Investigating - We are currently investigating this incident that was caused by one of our third-party providers. This is affecting our users who are trying to save new Jams or visiting the Jam dashboard. Oct 30, 20:19:57 GMT+0 - Monitoring - Our third-party provider released a fix and now monitoring the updates. Users should be able to create Jams and visit the Jam dashboard. Oct 30, 20:31:30 GMT+0 - Resolved - This incident has been resolved.