Jam incident

Intermittent issues with third-party provider

Minor Resolved View vendor source →

Jam experienced a minor incident on September 26, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2023, 02:22 PM UTC
Resolved
Sep 26, 2023, 02:22 PM UTC
Duration
—
Detected by Pingoru
Sep 26, 2023, 02:22 PM UTC

Update timeline

  1. resolved Sep 26, 2023, 02:22 PM UTC

    Type: Incident Duration: 2 hours and 36 minutes Affected Components: API Sep 26, 14:22:36 GMT+0 - Monitoring - A third-party provider of Jam is having an incident related to network issues. This is affecting Jam's API intermittently. Our engineering team is closely monitoring this incident. Sep 26, 16:58:38 GMT+0 - Resolved - The third-party provider is still having intermittent issues but Jam is stable.