Jam incident

Issues streaming Jam videos as our cloud provider is experiencing downtime

Minor Resolved View vendor source →

Jam experienced a minor incident on November 2, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 02:19 PM UTC
Resolved
Nov 02, 2023, 02:19 PM UTC
Duration
—
Detected by Pingoru
Nov 02, 2023, 02:19 PM UTC

Update timeline

  1. resolved Nov 02, 2023, 02:19 PM UTC

    Type: Incident Duration: 1 day, 10 hours and 36 minutes Affected Components: Video, Linear integration, Slack integration, GitHub integration, Asana integration, Jira integration Nov 2, 14:39:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 2, 19:36:31 GMT+0 - Identified - Our cloud provider is experiencing partial outage. Nov 3, 12:18:35 GMT+0 - Identified - Our cloud provider is experiencing downtime, causing issues streaming Jam videos. Integrating new Jams with 3rd party services is impacted at the moment. Nov 4, 00:54:54 GMT+0 - Resolved - This incident has been resolved. Nov 2, 14:19:14 GMT+0 - Investigating - We are currently investigating this incident.