Jam incident

Intermittent issues with third-party provider

Minor Resolved View vendor source →

Jam experienced a minor incident on September 26, 2023, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2023, 02:22 PM UTC
Resolved
Sep 26, 2023, 04:58 PM UTC
Duration
2h 36m
Detected by Pingoru
Sep 26, 2023, 02:22 PM UTC

Update timeline

  1. monitoring Sep 26, 2023, 02:22 PM UTC

    A third-party provider of Jam is having an incident related to network issues. This is affecting Jam's API intermittently. Our engineering team is closely monitoring this incident. .

  2. resolved Sep 26, 2023, 04:58 PM UTC

    The third-party provider is still having intermittent issues but Jam is stable. .