Jam incident

Customers will experience issue saving Jams and visiting the dashboard.

Minor Resolved View vendor source →

Jam experienced a minor incident on October 30, 2023, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:05 PM UTC
Resolved
Oct 30, 2023, 08:31 PM UTC
Duration
26m
Detected by Pingoru
Oct 30, 2023, 08:05 PM UTC

Update timeline

  1. investigating Oct 30, 2023, 08:05 PM UTC

    We are currently investigating this incident that was caused by one of our third-party providers. This is affecting our users who are trying to save new Jams or visiting the Jam dashboard. .

  2. monitoring Oct 30, 2023, 08:19 PM UTC

    Our third-party provider released a fix and now monitoring the updates. Users should be able to create Jams and visit the Jam dashboard. .

  3. resolved Oct 30, 2023, 08:31 PM UTC

    This incident has been resolved..