IXCloud incident

Service Degraded - Teams Recorder (United Kingdom)

Minor Resolved View vendor source →

IXCloud experienced a minor incident on January 4, 2021 affecting United Kingdom, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2021, 03:11 PM UTC
Resolved
Jan 04, 2021, 07:37 PM UTC
Duration
4h 26m
Detected by Pingoru
Jan 04, 2021, 03:11 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Jan 04, 2021, 03:11 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 04, 2021, 03:12 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 04, 2021, 03:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 04, 2021, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 04, 2021, 07:37 PM UTC

    This incident has been resolved.