IXCloud incident

Service Degraded - Teams Recorder (United Kingdom)

Minor Resolved View vendor source →

IXCloud experienced a minor incident on January 19, 2021 affecting United Kingdom, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2021, 05:38 PM UTC
Resolved
Jan 19, 2021, 09:00 PM UTC
Duration
3h 22m
Detected by Pingoru
Jan 19, 2021, 05:38 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Jan 19, 2021, 05:38 PM UTC

    We are currently investigating this issue.

  2. identified Jan 19, 2021, 08:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 19, 2021, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 19, 2021, 08:02 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 19, 2021, 11:18 PM UTC

    This incident has been resolved.