IXCloud incident

Degraded Performance - Microsoft Teams Bot - United States

Major Resolved View vendor source →

IXCloud experienced a major incident on July 27, 2022 affecting United States, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2022, 01:29 PM UTC
Resolved
Jul 27, 2022, 04:25 PM UTC
Duration
2h 56m
Detected by Pingoru
Jul 27, 2022, 01:29 PM UTC

Affected components

United States

Update timeline

  1. investigating Jul 27, 2022, 01:29 PM UTC

    We are currently investigating an issue in Microsoft Azure resulting in degraded performance of Azure Cloud Services.

  2. identified Jul 27, 2022, 01:39 PM UTC

    The issue has been identified and a the platform team is working to resolution.

  3. identified Jul 27, 2022, 02:16 PM UTC

    The platform is currently rolling bot services in East US over to failover region while Azure Cloud Services in East US continue to be down

  4. identified Jul 27, 2022, 03:19 PM UTC

    We are continuing to work with MS on a fix for Cloud Service failures in East US

  5. monitoring Jul 27, 2022, 03:20 PM UTC

    Partial connectivity has been restored.

  6. resolved Jul 27, 2022, 04:25 PM UTC

    This incident has been resolved.