Iterable incident

Resolved: api-hightraffic Errors in Europe

Notice Resolved View vendor source →

Iterable experienced a notice incident on September 11, 2025 affecting Global API Success, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 04:37 PM UTC
Resolved
Sep 11, 2025, 04:37 PM UTC
Duration
Detected by Pingoru
Sep 11, 2025, 04:37 PM UTC

Affected components

Global API Success

Update timeline

  1. resolved Sep 11, 2025, 04:37 PM UTC

    Status: Resolved Between 3:50 pm and 5:55 pm CEST customers in our EUDC (European Data Center) region may have experienced an increased 5xx error rate, approximately 10-15%, when making api requests. This issue was isolated to Europe; no impact was observed in other regions. If customers have any questions if they were impacted please reach out to [email protected]